Booking T&Cs

General

• Once a date has been agreed for your function, we require a non-refundable deposit of £100 to confirm your booking, which needs to be paid within two weeks. If the deposit is not received, your booking will be removed from the diary and the date may be offered to someone else. Dates cannot be held for more than two weeks without a deposit being paid.
• Any balance due is payable eight weeks before your event or earlier if you choose to do so. If your function date is within eight weeks, the full balance is payable. If the balance is not paid on time your booking may be removed from the diary. If you cancel your booking after the booking has been accepted or you fail to pay the balance by the due date you will not receive a refund of any monies paid and the balance will remain due and payable.
• Please provide up-to-date contact information including an alternative telephone number and email address if possible. This will allow us to contact you to confirm arrangements including numbers expected and access arrangements on the day. If we are unable to contact you and you have not fully paid for your event then we will assume that the booking is no longer required and it will be cancelled. If we are unable to contact you to make final arrangements, we reserve the right to cancel your booking. Please ensure we have up-to-date contact information for you should you change your number.
• We ask that you bring a guest list with you (in alphabetical order if possible) on the day to allow security staff to carry out checks.
• A £100 damage deposit is required which can be paid on the day of your function and will be returned at the end of your function providing there have been no issues.
• Please be advised that we don’t have cloakroom facilities available and therefore cannot be held liable for items lost or stolen whilst attending the venue.

Numbers

• Due to the large size of the venue (280 capacity) we can only accept bookings on Friday or Saturday evenings if numbers fulfil our criteria. Sundays and other days of the week are excluded from this and numbers can be flexible and the venue offered with a reduced rate, please call us to discuss.

Catering

• You are welcome to provide your own buffet-style catering; this should be placed in a designated area within the venue. We can also supply details of recommended suppliers on request.
• We can accommodate deliveries of some fast food, please contact us for information. We do not have kitchen facilities or cold storage available at the venue.
• As there are now specific guidelines regarding the presence of food allergens you are responsible for informing your guests of any allergens that may be present in any buffet that you provide. There are tables available for you to use, but you will need to provide your own tablecloths, disposable plates and serviettes. We expect you to clear any food waste throughout the evening and will provide bin liners for you to use. We will also dispose of any rubbish for you.
• Only food and drink provided by ourselves is permitted to be consumed on the premises unless you are providing your own buffet by prior arrangement.

Recommended suppliers

• Mike Sullivan Entertainments
  DJ services
  07958 244099
  mikesullivanentertainments.co.uk 
• Flamingo Boss
  DJ services / party equipment hire / photo booths
  07917 042876
  flamingoboss.co.uk 
• Sassy Events
  Balloon art / party supplies
  07894 81762
  sassyevents.co.uk
• Victory Events
  Balloons / party equipment hire
  07912 535613
  victoryevents-southcoast.co.uk 
• Buffet Queen
  Catering service
  07540 862923
  buffetqueenhampshire@outlook.com

You may organise your own DJ providing he has the appropriate indemnity insurance.

Please ensure your DJ clears any equipment from the club at the end of the evening, and advise them that the Bar Supervisor will confirm the time for last orders and music cessation.

Smoking

• A smoking area is provided at the rear of the club, it is not permitted outside the front of the premises on the pavement.
• Any drinks in either bottles or glasses are not permitted to be taken outside/off the front of the premises at any time.

Children

• Children are permitted to attend private functions but numbers must be limited for Health and Safety reasons to no more than 15 under 18s as it is a licensed adult environment. They must be supervised at all times.

Decorations

• To prevent any damage to the venue, only the following decorations are permitted:
  • Balloons
  • Flowers
  • Battery candles/fairy lights
  • Flower walls / Glitter walls - freestanding
  • Backdrops - freestanding
  • Balloon arches
  • Balloons (unfilled)
  • Photo booths
  • Magic mirrors
  • Banners - blu-tac only, and not on walls
• Dance floors - please check with us to see if this is possible
• Sweet Carts - must be placed in the pool room area, please ensure this is supervised.
• If you wish to bring in anything not on the list please check with us, if we can accommodate your request we will.
• Helium balloon canisters must be removed from the premises by yourselves as we are unable to dispose of them. We don’t allow anything at all to be placed on the walls, but you may affix banners to the bar and poster frames with blu tack only. No sellotape or pins are permitted.
• Party poppers, silly string, confetti, confetti balloons and table glitter shapes are not permitted. Please note that we do not allow tea lights or candles to be used anywhere in the venue.
• We are unable to accommodate slush puppy, popcorn or candy floss machines, chocolate fountains, piñatas, bouncy castles, ball pits, children’s toys or similar.

Alcohol and drugs

• We operate a zero-tolerance policy with relation to either the taking of or dealing of drugs. Anyone who appears to be under the influence of either drugs or excessive alcohol consumption will be denied access to the venue or ejected from the premises.
• Door staff will be carrying out bag searches and checks as they deem necessary. No search, no entry may apply.
• Drinks or bottles are not to be removed from the premises.
• For Health and Safety reasons, please refrain from removing footwear whilst on the dance floor, and no drinks in either glasses or bottles are permitted on the dance floor.

Underage drinking

• We operate a system called Challenge 25: this means bar staff and door supervisors will ask for photographic proof of ID from anyone who appears to be under the age of 25 years of age. Please ensure you let your guests know that they will be required to provide acceptable ID in the form of either a passport or driving licence to prove that they are over 18 years of age.
• Any persons not able to prove their age will not be permitted to purchase or consume alcohol on the premises.
• Anyone under the age of 18 years of age who attempts to purchase or consume alcohol on the premises will be asked to leave. Any adult that purchases alcohol on behalf of someone under the age of 18 will also be asked to leave the premises.
• We will not be liable for any incidents or accidents that occur on the premises affecting you or your guests, that are caused by you or your guests, whether by accident or deliberate acts. When you hire the venue you are hiring the building, staff and security staff. You are responsible for any liability claims that may arise from your event.
• We cater for 21st birthday celebrations.
• We are unable to cater for 18th birthday celebrations, christenings or children’s parties. 
• If any alcoholic gifts are received the door staff will store these safely for you to collect at the end of the evening as they are not to be opened on the premises.

 

If you have any queries, please contact the Events Manager on 07717 748491.